B.V., established in 1981, offers the most extensive product range
of thermal mass flow meters and controllers on the market. Numerous styles
of both standard and bespoke instruments can be offered for applications
in laboratory, industrial and hazardous areas.
Global marketing and support
Bronkhorst is a truly world-wide organisation with its Headquarters being located in the town of Ruurlo in The Netherlands. With a total (worldwide) head-count now exceeding approx. 562 employees, it is impressive that 70 of these are involved with R&D and 40 involved with after-sales service and customer care.
In actual fact, the Customer Service Department offers "round-the-clock" support, seven days a week, to customers in every corner of the world. In addition to the sales office in Veenendaal of The Netherlands there are branch offices in Great Britain, France, Switzerland, northern Germany, China, Taiwan, Japan, South Korea and the USA, whereby local expertise and service is offered. Bronkhorst has also built up an extensive complementary network of distributors and service stations across the rest of Europe and, indeed, yet further representation in such countries as Australia, New Zealand, Canada, Israel, India, South Africa, Brazil and Argentina.
Customer satisfaction, innovation and quality of product and service have been the cornerstones of Bronkhorst's success. In 1987 the company obtained the Koning Willem I Award for a young successful enterprise and in 1992 the company was certified to ISO 9001 with ISO 14001 (International Standard for environmental management) following three years later. In April 2010 this ongoing commitment was rewarded by certification to the most recent Quality Management System, ISO 9001:2008.